Nest mini speaker wrong time

[tlaubner71]

When I ask what time it is my speaker says the wrong time. Its an hour fast. That also make any alarms an hour fast. Ive looked and dont see any way to correct the time. I've done a factory reset and fixed it only to wake up and it be an hour fast again. This issue just started within the past day or so. How can I fix this issue? 

[tlaubner71]

There isnt a time zone setting in the device settings for any of my Nest mini speakers. 

[Muddi]

Hey tlaubner71,

Thanks to @RachelGomez123  for helping here. Sorry to hear that you're having issues with your Google Nest Mini. A few questions: when did the issue start? Did you move to a different location?

Please try these steps below:

1. Open the Google Home app.
2. Tap Settings > Home information > home Address.
3. Make sure the address shown is correct. To change the address, select Edit.

Once done, please reboot your device to refresh all the settings.

Let me know the result.

Cheers,

Muddi

[Muddi]

Hi there,

Checking in to see if the troubleshooting steps shared helped?

Cheers,

Muddi

[tlaubner71]

So the issue started about two weeks ago. I asked Google the time through my speaker in my kitchen and the time was an hour fast. I check it on the speaker in my bedroom and it was correct. So I checked the time on the other two speakers in my apartment and they were also an hour fast. Only one of the four speakers was correct. I have live in the same apartment for six years and have not made any setting changes. I have rebooted all four speakers and all four are an hour fast now. I have checked the address listed in the Home app and it's correct. The time on all of my Chromecasts are correct. If I ask Google the time it give the time that's an hour fast and if I asked it again right immediately after the wrong time it gives the correct time. The second time I just don't say Hey Google before I ask the time. 

[Muddi]

Hey tlaubner71,

I appreciate your quick response. Please try updating your address from the Google Maps itself. Make sure to delete the current address then re-enter it. Once done, reboot your speakers then check if you will have the same issue. You can follow the steps below or visit this link for more information.

1. On your Android phone or tablet, open the Google Maps app.
2. Tap Saved . Under "Your lists," tap Labeled.
3. Next to "Home" or "Work," tap More and then Edit home or Edit work.
4. Clear the current address, then add a new address.

Keep us posted.

Cheers,

Muddi

[tlaubner71]

I deleted my address in Google Maps and added it back. I reset all of my Nest Mini speakers and it didn't make any difference. It's still an hour fast. What's crazy is I ask the time and it says a time and if I immediately ask what's the time it give the correct time. I've even gone out to the modem from Spectrum and logged in and checked the time zone in its setting and it's correct. So I logged in to my Linksys Router and it's also correct. 

[Muddi]

Hey tlaubner71,

We appreciate your efforts. To confirm, do you have the same issue when using the Google Assistant app on your phone?

Cheers,

Muddi

[tlaubner71]

No the assistant on my phone is correct. 

[Muddi]

Hi tlaubner71,

I appreciate your quick response. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.I’ll keep an eye out for your response specifically, so please let me know once you’ve filled it out.

Cheers,

Muddi

[tlaubner71]

I have filled out the form. Thanks for your help! 

[Dan_A]

Hey there,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.

Kind regards,

Dan