Nest now goes into sleep mode when my phone screen locks

[TaniaO]

My Nest Hub now stops casting content from my android as soon as the phone goes into lock screen or if I get out of the Google movies app. Only started last couple of days. Any idea how to stop it doing that please?

[Princesss]

Hi TaniaO,

Thanks for reaching out.

Is your phone connected to the same Wi-Fi network where the speaker is connected? If you have a spare phone to use, you can also try that and see if you will get the same results as your other phone. From there, we can isolate if this is a device specific issue or not.

Let me know how it goes.

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hello TaniaO,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess