03-27-2024 03:53 PM
Recently got a nest hub max, and nest Yale locks. Whenever I ask it to close or open them, it says that they're not connected and to do it in the Google Assistant Settings, but I can't find where in the settings?
04-04-2024 11:56 PM
Hi @Coenns,
Thanks for posting in the community.
Absolutely! Nest Hub Max and Nest Yale locks are a great combination for smart home security. I understand you're having some trouble getting them to work together. Let me give you some information about the issue you are having.
No, directly connecting your Nest Yale lock to your Nest Hub Max is no longer possible. This functionality was removed in a late July 2022 software update to prepare Nest Hub Max for Matter, a new smart home standard.
Let's keep in mind the matter compatibility: The update prioritizing Matter compatibility is meant to improve future smart home device interoperability across different brands. While it limits voice control for Nest Locks on Hub Max currently, it might lead to a more streamlined experience in the long run.
All the best,
Jorge.