Nest speaker doesnt reproduce audio from smartphome android

[Elebig]

Since months im not able to reproduce any kind of audio source from my smartphone. When i broadcast audio using the Home app, the device Play the connection sound but than, after a few seconds It disconnets (disconnection sound). I bought nest audio 1 year ago and at the very beginning It worked... already tried several Times to restart the device. Can you please give some help?

[chaconmorales]

Hi Elebig,

Thank you for posting here in the community. I am sorry for the issue that you are experiencing with your Google Nest speaker when broadcasting audio from your phone. But no need to worry, help is here.

Before we get started with further troubleshooting, we need to gather some important details:

1. May I know the model of your Google Nest Speaker?
2. Were there any recent changes to your environment, such as a change in Wi-Fi network or relocation of the device?
3. When did this behavior first begin?
4. Have you experienced any power outages in your area?
5. What is the model of your android smartphone?
6. Is it happening with any other command or function?

In the meantime, please check the following basic troubleshooting steps: 

1. Check Wi-Fi Connection:
   • Ensure your Nest speaker and android phone are connected to a stable Wi-Fi network.
2. Update Nest speakers:
   • Update Firmware: Check for any available firmware updates for your Nest devices.
3. Check Google Home App:
   • Ensure the Google Home app is up-to-date and running smoothly.
4. Restart Devices:
   • If none of the above solutions work, you might try restarting or rebooting your Google Nest speaker.
   • Please make sure to use the correct command in case you are using the Google Assistant and check its settings.
   • Restart your phone if needed.

You can also check the following articles to Play Android audio on Google Nest or Home devices and to Broadcast voice messages to Google Nest or Home devices.

Please keep me posted.

Regards,

Mario