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Nest speaker keeps disconnecting from Wi-Fi

herrybrook787
Community Member

a month ago - last edited 4 weeks ago by Community Specialist

Hi,
My Nest speaker keeps disconnecting from Wi-Fi repeatedly. I’ve restarted the device, reset the router, and even performed a factory reset — but the issue still continues.

Has anyone found a working solution that helped fix this?

Also, I came across this helpful resource that might offer some insights:

Thanks in advance!

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1 REPLY 1

JuanCH
Community Specialist
Community Specialist

4 weeks ago

Hi herrybrook787,

 

Thanks for reaching out to the community! I'm sorry to hear your Nest speaker is repeatedly disconnecting from Wi-Fi, despite your efforts to restart, reset, and factory reset it. That's definitely not the experience we want for you. I'm here to help!

To find the best solution, I have some questions for you: 

  • What's your Nest speaker specific model? Please check out the following link for your reference: Google Nest and Home device specifications
  • When did you first notice this issue?
  • How far is your Nest speaker from your main router?

Please keep me posted.

 

Sincerely,
Juan

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