I have a Nest that is connected with a front door doorbell from Google. When I turn on the camera from the doorbell, I can see the images on my iphone (Google Home) and the Nest assistan tells me there is someone at the front door, but only shows me a white screen.
I have reset all devices multiple times, but no result.
Everything worked fine for a couple of months, and now this. Quite frustrating. Any ideas ?
Thanks for sharing details about the issue here. I know how important it is for you to be able to know who's outside when someone rings the doorbell - I'd love to dig deeper into this issue. A few questions: when did you first notice the issue? Which Google Nest Hub do you have (1st, 2nd gen, or Hub Max)? Does the same thing happen when you manually ask your Nest display to stream your camera? What is the current firmware version of your device? Also, are you able to stream the camera from the Nest app?
Let's go ahead and try moving your Nest Hub within 15-20 feet. away from the router. This is to make sure that your device is getting enough signal from your network. Once done, check if your device will have the same behavior.
Let me know how it goes.