cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Net Hub 2 lights up at night. New issue

Augiogon
Community Member

The display ligths up ay night, and this has started only 1 week ago.
But we havent done anything. We only use alarm in the morning, microphone gestilikulation and everything else is off.
Is ist new software? Google please fix this, or its going in the bin...We cant be wooken up ay nght, anf still go to work fresh.

2 REPLIES 2

Muddi
Community Specialist
Community Specialist

Hello Augiogon,

 

Sorry for the late response. I understand the feeling when something strange is happening to your device. Let's get this sorted out. A few questions: when did the issue start? Where do you place your Nest Hub? Did you activate the Sleep Sensing feature?

 

Let's try turning off the Ultrasound Sensing on your device and see if it has the same behavior. Follow the steps below to learn how:

 

  1. Open the Google Home app.
  2. Tap Favourites or Devices.
  3. Touch and hold your device's tile.
  4. Tap Settings and then Recognition and sharing.
  5. Turn Ultrasound Sensing off. 

 

Let me know how it goes.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

How was your device? If you have additional questions or concerns about your device, please do not hesitate to update the thread, and we're glad to help.
 

Cheers,

Muddi