Hi Muddi,
Thank you for responding to my question. The button on bottom of my 2nd gen mini does nothing. Found instructions on internet showing just what you suggested about plugging and unplugging 10 times when lights light up sometimes color, sometimes white, no sound sometimes. no message saying it is reset. When I talk to it it says, "your Google isn't set up yet, download...." I open my Google Home from before which was set up on a different network and router and chose set up new device and it said this device was setup for a different user (which was me of course) and said you have to factory reset your device! Which means nothing was changed. Google home is still using the info from the other router and network and the mini device could not be reset as you suggested. Could it be I should have chosen existing device? I was afraid if I chose that it would reconnect to the old router which I no longer have as it stopped working and was defective. How can I clear all info from my account and start fresh? as tweaking does not seem to work. TY in advance, I will check again if I can make it back to this site, by the way it doesn't notify me when you left a reply like Microsoft's site does even though I have checked the box below.
