New wifi network

[Sjpaq]

Just got a new wifi and wondering how to connect my google home mini. The google help says “you may have to factory reset your device”

i see no other way. 

any suggestions?

[kiltguy2112]

The only other way I know of is to give your new router the same SSid and password as your old router.

[Dan_A]

Hi folks,

@kiltguy2112, thanks for the help.

@Sjpaq, for confirmation, is this a first time set up or just a change of Wi-Fi router? You can follow the steps below for a successful set up:

 If your speaker or display isn’t connected to a Wi-Fi network. Set up your speaker or display on the new Wi-Fi network:

1. Open the Google Home app.
2. At the top left, tap Add > Set up device > New device > set up new devices in your home.
3. Follow the in-app steps.

If these steps don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again.

If your speaker or display is connected to an existing Wi-Fi network, but you'd like to connect it to a new one, follow the steps below:

1. Open the Google Home app.
2. Touch and hold your device's tile.
3. At the top right corner, tap Settings > Device information.
4. Next to "Wi-Fi," tap Forget. You’ll be taken back to the Home app home screen.
5. Follow the setup steps to set up your device on the new Wi-Fi network.

If you get an error message that says "could not communicate with your [device]" when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.

Hope this helps.

Best,

Dan

[Muddi]

Hi there,

How's it going with your Google Home Mini? Let us know if you still need help and the Community will be happy to lend a hand.

Cheers,

Muddi
 

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni