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Next appointment not found

Mecki
Community Member

Hi Team

I added all my appointments to google calender. I most often have appointments which I plan for the whole day.

For example I have an appointment (whole day event) on Monday. And an appointment on Friday from 15-16 o clock.

When I ask my Google Nest for the next appointment I have on Saturday he tells me that the next appointment I have is on Friday 15-16 o clock. When I ask specifically for appointments on Monday he tells me that I have a whole-day-appointment on Monday. So I am sure that I set up Google Calender correctly and Google Nest can find it when I specifically ask for it. But why doesnt it tell me the whole-day-events when I ask for the next appointment?

When I ask for all appointments for the next week it also tells me the whole-day-appointment from Monday.
I find it really strange...

9 REPLIES 9

frances
Community Specialist
Community Specialist

Hi @Mecki,

 

Thanks for reaching out. That is definitely an odd issue, having your device not tell you the correct appointment and calendar information. I understand your concern and would be more than happy to help find a solution. 

 

First, can you confirm, is this issue still occurring?

 

If it is, could you please file feedback regarding this issue with the 'include personal information' box checked? This will allow our team to look into this issue more in-depth.

 

I appreciate your help and patience! 

 

frances
Community Specialist
Community Specialist

Hi there,

 

It's been a few days since we have heard from you. Just checking to see if you saw my response and if you had any other questions or concerns. We're here to help!

Mecki
Community Member

Hi Frances

Yes I followed your guide and filled out a feedback file. This issue still exists. When I have a full day appointment my Google nexus will not tell me about it.

Would be awesome if you have an idea how this can be fixed?

Kind regards

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

Mecki
Community Member

Hi Garrett

Yes it still persists. 

Kind regards

Mecki

Jake
Community Specialist
Community Specialist

Hey Mecki,

 

Apologies for the late reply. I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Mecki,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Mecki
Community Member

Hi Jake

So far noone found a solution for my Problem 😞 but Yes, if you want to lock it... I dont think i get an answer 😞

Azarco
Community Specialist
Community Specialist

Hey Mecki,


Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need but if you're still having trouble, give these steps a try: unlink and relink your Google Account from the Google Home app. If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best,

Alex