3 weeks ago
My Google nest won't open anything I have to swipe to get YouTube up but I cannot get Netflix up I turned off the power and turned it on again but still didn't work what should I do?
Answered! Go to the Recommended Answer.
3 weeks ago
Hi @Jake78,
Thanks for reaching out here in the community! It seems like your Google Nest Hub isn't responding to voice commands for apps. While you can manually swipe to get YouTube to open, Netflix remains completely unreachable. I appreciate you restarting the device as a troubleshooting step. No worries, help is here!
To better investigate the situation and provide the most accurate information, I’d like to confirm the following:
In the meantime, please ensure your Google Nest Hub has the latest firmware version. For instructions, see this article: Google speaker and display firmware versions and release note.
Keep me posted.
Best regards,
Jenniffer
3 weeks ago
Hi @Jake78,
Thanks for reaching out here in the community! It seems like your Google Nest Hub isn't responding to voice commands for apps. While you can manually swipe to get YouTube to open, Netflix remains completely unreachable. I appreciate you restarting the device as a troubleshooting step. No worries, help is here!
To better investigate the situation and provide the most accurate information, I’d like to confirm the following:
In the meantime, please ensure your Google Nest Hub has the latest firmware version. For instructions, see this article: Google speaker and display firmware versions and release note.
Keep me posted.
Best regards,
Jenniffer
a week ago
My Google nest hub is the 2nd generation The issue only started 2 weeks ago whenever I posted my original issue, My Netflix Account is connected I relinked it just in case, I use the Voice command "Hey Google Open YouTube" Whenever I ask it to open a app it says "Actually (persons name) doesn't support this functionality", And yes for the last question