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No alarm sound and timer sound other audio is fine.

hooghiemstra
Community Member

When I set an alarm or a timer the alarm goes off but I don't hear any sound. 

Volume is set to 100% and I am using one of the standard sounds.

When casting for example Spotify or when communicating with the hub I do get audio. Only Timers and alarms don't have any sound.

I've tried rebooting without any luck.

Firmware version system: 1.20210119.2.1390060
Firmware version Cast: 1.52.260996

 

1 ACCEPTED SOLUTION

hooghiemstra
Community Member

I did a factory reset on the device and now with the same firmware versions the issue is gone.
Weird that with a factory reset it is solved but I am happy

View solution in original post

2 REPLIES 2

hooghiemstra
Community Member

I did a factory reset on the device and now with the same firmware versions the issue is gone.
Weird that with a factory reset it is solved but I am happy

View solution in original post

frances
Community Specialist
Community Specialist

Hi hooghiemstra,

 

Thanks for your update. I am glad to hear that your issue has been resolved. I will go ahead and lock this thread. As always, if you have any new questions or concerns, please feel free to make a new post. Have a nice day.