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No camera connection after iPhone update unless wifi connection

Elgoogtsen
Community Member

Hi all, am having connection issues after updating iPhone,It does work fine when connection made with home wifi. Any help appreciated.

 Thanks 

4 REPLIES 4

Princesss
Community Specialist
Community Specialist

Hi Elgoogtsen,

 

Thanks for reaching out.

 

Could you please tell us what iOS version is running on your phone? Also, what type of Google Home/Nest speakers are you using?

 

We'd love to know more details about this so we can further assist you.

 

Hope to hear from you soon.

 

Best,

Princess

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Jake
Community Specialist
Community Specialist

Hey Elgoogtsen,

 

I wanted to check in with you, and ensure everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Elgoogtsen,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake