No camera feed is not avalible google hub

[Marshall88]

camera feed is not available 

I have 1 other nest hub where i have a camera option but on the newer one with sleeping sensing have no option camera

Is there a way to fix it 

Thank you

[MplsCustomer]

@Marshall88 

Are you saying that on one of your Nest Hubs, when you swipe down to view "Home control", you have a "Cameras" option and on the other you do NOT?

If so, are both of your Nest Hubs in the same Google Nest "home/structure" on the same Wi-Fi network on the same Google Account?

If so, you could try rebooting your Nest Hub by unplugging it for a minute, or by using the "Reboot" option in the Google Home app.

[Marshall88]

Thank you for your respond

Are you saying that on one of your Nest Hubs, when you swipe down to view "Home control", you have a "Cameras"  yes that is correct no camera option .  The 2 nest are in the same home. The wifi and the google acount are the same. I reset the device but no result. Thanks for the help i try to do my best to typ english 

[MplsCustomer]

@Marshall88 

This same defect (missing "Cameras" tile under "Home control" on Nest Hub) has been reported by many other customers on these two threads earlier this year, with no resolution yet from Google Nest:

• https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Home-Controls-Cameras-Tile-Missing/m-p/...
• https://www.googlenestcommunity.com/t5/Speakers-and-Displays/BUG-REPORT-quot-Cameras-quot-button-mis...

There is also this thread on Reddit:

• https://www.reddit.com/r/googlehome/comments/10c7uaa/is_anyone_else_missing_cameras_from_home_contro...

[Dan_A]

Hi Marshall88,

This is not the experience we want you to have, let me help you. A few questions: when did your issue begin? Were there any recent changes made? Were you all able to stream your smart cameras when giving voice commands to stream using your Nest Hub 2nd Gen?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers, then your smart cameras.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

Also, follow the steps below for a soft reset:

1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
2. Open the Google Home app.
3. Touch and hold your device's tile.
4. At the top right, tap Settings > More >  Reboot.
5. After the soft reset, unplug the power cord from your Nest Hub Max for 5 mins and plug it back in.

Check the camera tile on your Nest Hub Max's home control tab and tell us the status.

Thanks for helping, MplsCustomer!

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan