No leds on Google nest mini anymore

[Ronaldvl]

Please help

[frances]

Hello Ronaldvl,

Thanks for reaching out. I am sorry to hear that your Google Nest Mini is not powering on anymore. I understand your concern and would be more than happy to help find a solution. Let's get this issue resolved!

First, could you please try this troubleshooting step?

1. At the side of the Google Nest Mini, unplug the power cord and wait 10 seconds, then plug it back in and wait until the 4 LEDs light up on top.
2. Repeat step one, 10 more times. (combined total of 11 times)

3. After plugging in the power cord back in the final time, wait for the device to reset. The Google Nest Mini announces "Welcome to Google Home" to signify that it's ready for setup.

Please let me know if your device powers on or not after trying those steps. I look forward to your response, thank you for your patience!

[frances]

Hi there,

It's been a few days since we have heard from you. Just checking to see if you saw my response and if you had any other questions or concerns. We're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.