No longer able to set an alarm on insignia voice speaker NS-CSPGASP

[terrytad]

The insignia speaker in question is probably four or five years old.
The speaker has Google assistant on it. Just recently unable to set an alarm.  Google response to trying to set alarm “sorry what’s the day and time”.  This feature has worked fine for years.

The Google assistant responds to all other function as it has in the past.

I have reset the speaker, reinstalled it on Google Home, restarted Wi-Fi, etc.
Any assistance is appreciated

[InfinitePower]

Started having the issue around the same time. At least I know I'm not crazy now that I've found this thread.

Funny because I was just thinking about how much use I've gotten out of this speaker, was perfect because it had the time and temp display and was nicely designed. Hope this can be solved, must be a Google side thing as Insignia is out of business, and it seems to have cropped up on other older 3rd party Google Assistant devices.

[Howkmw]

I saw someone had posted a work around on this….and it worked.  “Hey Google, set alarm for xxx am weekdays”.  It worked perfectly.  May be added commands to clear it each morning, but better than replacement of these cool little clocks. 

[Scotia13]

Same issue. Love the speaker itself as it serves such a nice purpose on the nightstand. Thanks for the workarounds, even though it's awkward I'm glad I found this thread. 🙂

[Turner08]

So I think I may have found a work around for my own insignia clock. I had issues with setting an alarm when I told the clock to set it "Tomorrow" or a specified date like "Dec 3". 

Then I was successful at setting the alarms when I did it two ways:

• Set the alarm for the same day, "Today at 6 AM". This was when I did it at 12 AM. (This sucks because you have to wait till like after midnight to set the alarm you want for the same day.)
• Set the alarm in general for Weekdays or Weekends. Specifying the time. The downside of this is that you can not change the time on a specific day if you want to get up earlier or later. 

Not really a great solution but I hope it's a temporary fix until someone comes up with a better way.

[DrVeg]

Instead of "tomorrow" say "the day after today"

[muggito]

WE FOUND A WORKAROUND.  Tell it to set an alarm for EVERY DAY AT whatever time you want.  It will do that.  It just no longer understands days of the week.  It can only understand "today", not "tomorrow."  So if it is after midnight, it will understand "Set an alarm for today at 6am."  But if it is before midnight, we say "set an alarm every day for 6am" then after 6am... we say "cancel all alarms" to clear them out for future ones.  Then you can do another "every day" alarm for your next morning's time(s).

AND THANK YOU to those above for the additional suggestions.  I just read them after posting this and many will tie us over for now.  That is great!

[Truthbringer]

I just bought a couple Nest Hubs to upgrade no workaround needed. I won't have to be concerned with later updates from Google messing it up more.

[muggito]

Glad to hear it.  We decided against that option, because we are looking to keep the simplicity of screen and brightness to a minimum.  We use our Insignia speaker in our bedroom and love how dim it is for those late night wake-up sessions.  It helps us fall asleep faster with just the LCD numbers.

[Truthbringer]

That's why I like hub it's dimmer than my insignia. I can barely see clock in dark room until my eyes adjust and there is even option to have screen off at night or if want brighter like insignia can do that also. That was my worry when buying it and was surprised how much better it was. There is also additional sleep and sunrise functions to turn on if needed.

[muggito]

I'm glad we both have what we like.  The Insignia has a dimmer setting, so I do enjoy that only the LCD numbers show rather than an entire screen.  It is good to have options that suit our preferences.

[Truthbringer]

Yes I have mine set to only show numbers as well instead of entire screen. Impressed by Hubs options. I like how it's dimmer than insignias dim setting as well. It is too dim to see when room lights are on so when lights are on screen turns on so you can see it.

[Atyagi6]

Sane issue, temp work around for now but setting it for the "day after tomorrow"

[Chefboyrd]

Same problem. I've been using both Amazon and Google devices for years. If Google doesn't fix this soon, it will make my decision of which platform to use very simple.

[muggito]

We also use and love both.  They "know" different things, so we like having both.  The workarounds above are super manageable.  "Tomorrow" is simply "the day after today" or you can use "every day" or name the specific weekday "Tuesday".... nothing insurmountable for us in order to keep using one of our favorite products.  We knew it couldn't last forever since the Insignia app shut down and the product was discontinued.  This will buy us some time though.

[minz]

Same thing with me!! Glad I'm not the only one with this issue 

[Bobby3xr]

Still having the same problem like everyone else but I noticed a new one pop up. Everytime my speaker does a routine now, it announces every step. So like I have a routine to turn off lights downstairs and in the pantry so it will say "turning off down stairs, turning off pantry" when before it wouldn't say anything. Please fix this already Google. It was not insignia that caused this problem since they haven't pushed out any updates in years.

[DaleSchultz]

To all the folk posting so called 'workarounds' such as:

• set a repeating alarm for multiple days. We don't want to do that, and have to remember to cancel it again.
• setting an alarm for the day after tomorrow. That only works if we did that yesterday. If it is Monday today and I want a Tuesday alarm, setting an alarm the day after tomorrow will set it a day late on Wednesday. Who helps you put your socks on every day?
• Using a mini. Where do we plug a phone in? No clock.
• Setting a timer, yes that will work if you can get the arithmetic right. Being off by one hour could be a disaster, and good luck the day that DST changed.

[Steverg]

Set an alarm for X days after today.

[DaleSchultz]

I would like to remind Google that in Maine at least, products have an implied 4-year warranty, that requires the retailer and the manufacturer together to make good any defects for 4 years.
I know my insignias are probably older than 4 years but your legal department should be aware of these laws when Google feels they can just break existing products due to "limited support" or "no longer supported".

[fanirene]

Received this from Best Buy support:

As per checking, Insignia has discontinued this product model. As this products have reached End of Life and are no longer being supported, there will be no future firmware or driver updates. 

Given the issues you are experiencing, please try the word combination of "set alarm for the the day after today at..." And then provide a time. It will also set if you say 2 days after today or something similar. As soon as you give a specific calendar day or just a time it will not work.

[ardly]

same thing here. and i can no longer set a reminder. when i ask it to set a reminder 2 days from now, it thinks it will be January 4, 1970.

[Guags99]

I feel like I got my money's worth with these speakers over the years, so buying a replacement wouldn't kill me.  But I have two of these in my bedroom to also act as stereo speakers.  They are bound together for stereo and as others have stated have pretty good sound.  My issue is what to replace them with to get the same stereo experience?   Anyone have any experience with a Google speaker that has a similar sound quality and stereo option?

[Chefboyrd]

Sorry to threadcrapping. But I personally will not buy another Google device. 

[Truthbringer]

Google first party devices still work fine. Third party insignia devices don't.  Insignia stopping support is why their device no longer works. Google can't be responsible when 3rd party devices no longer make changes to support advancements and updates.

[pachitapuchicca]

"hey Google, set a timer for 8hrs"

-decent work around for now but I hate it

[Guags99]

If you read through this thread there are a couple better workarounds by using "weekdays" or "Day after today" in your alarm command.  The thread moderator needs to flag one of those posts a the "Best answer" instead of the worthless one tagged.

[Tugly65]

hello,

I have the exact same issue, please let me know how you were able to set the alarm again. 
thank you 🙏 

[katzndogz]

This really is not a Google problem. Yes, Google updated their code and the Insignia speaker no longer functions properly. However, the Insignia speaker is a 3rd-party product and it is not up to Google to ensure it works properly.  Example, I can add Google Assistant to a Raspberry Pi, but it is not Google's fault if it doesn't work as expected. 

I too have the Insignia speaker and wish the clock still operated properly with my night "routine". 

[Tugly65]

Hi, Thank you for your reply. When I purchased this, it was specifically designed to work only with google. Otherwise I could have purchased an Amazon device.  
Google was aware and made money off this speaker and now decided not to include older models in its future updates to the assist program. 
google should be obligated to keep the older devices compatible with its newer updates.

Otherwise what a waste of the consumers money, trust In future google  products, and consumers will no longer value google’s integrity. 

[rgrazpa1951]

I'm not seeing any discussion of the 5-hour time difference for alarms. If I want the alarm to go off at 5AM, I need to tell it 10AM. 

[Guags99]

I have not seen this issue.

[pachitapuchicca]

LOL- okay this after I just started happening to me this morning, except it's a 6 hour time difference.

ALSO, a week prior to today I was having the other issue in this forum where no alarms would work. As of today, I'm having a 6 hour time difference in setting alarms... So maybe they're working on it?

[topclam]

Yes I noticed that too ... Seems to set all alarms in GMT time zone now unless I use the word "today" in the command or "the day after today" etc.

[Blather]

I just tried “set an alarm for 8 AM Eastern standard time” and it seemed to accept it.

[wileybrown]

Just when you thought it couldn't get worse 🤦‍♂️😂

[Eugeniu313]

hello,

today i have discovered that also can't play music from spotify or share play from phone/laptop to this speaker 😞

[Chefboyrd]

I can still cast from my phone to the speaker just fine.

[katzndogz]

As of today, 15 December, my Insignia clock started working correctly, to include doing a bedtime routine (alarm set). For what it is worth, I had a power outage today and the clock restarted. If this status changes I will keep this forum informed. 

[terrytad]

so I am the guy who did the original post
based on the last post, I plugged my speaker back in,

and interestingly enough, it will now set an alarm, but it won’t set up for the time you asked

it appears regardless of the time you want it sets the alarm 19 hours ahead

so if I asked to set an alarm for 12 AM, it will set it for 7 PM, 1 AM for 8 PM

very very weird,

[gmarsella]

Try adding your time zone at the end of the hour (for example, "set an alarm for 6:00AM Pacific Time").  That has worked for me.