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No sky news audio

Robabobor2
Community Member

Seen a few posts (that I don't seem to be able to reply to) about this topic.

 

"Hey Google, good morning" or "Hey Google, what are the headlines".

No audio when Sky News is on.

Very annoying. 

 

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Robabobor2,

 

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router, followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

Test it and let me know how it goes.

 

Best,

Dan

Princesss
Community Specialist
Community Specialist

Hey there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Juni
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni