Not turning light on when ask too

[Patricia2905]

Why do it keep saying 2 light not available right now

 Sometimes it works and sometimes it don't. Whats going on 

[Dan_A]

Hi Patricia2905,

This is not the experience we wanted you to have, let me help you. A few things: which Nest speakers and smart lights are we working with? When did your issue begin? Were there any recent changes made? It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router followed by your Nest speakers then your smart lights.
2. Plug them back in after 3 minutes tops.
3. Restarting your phone might also help.

Tell us how it goes.

Best,

Dan

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Thanks,

Juni