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Offline-Make sure it's powered on and connected to wifi

Kublu
Community Member

Screenshot_20240309_190534_Google Play services.jpg

 we are constantly getting notices about this issue. Yet,  there is nothing wrong with the connection or power. When I get the notice,  I would immediately check the status of the device with my phone and its working. This is very concerning!

3 REPLIES 3

Schniem
Community Member

We've been having the same issue for about a week. 

Kublu
Community Member
  • It's starting to migrate to my other Google devices. The Nest doorbell camera is the next victim. Any ideas?

aguilarmateo
Community Specialist
Community Specialist

Hello everyone,

 

Thanks for posting in the Google Nest Community forum. We appreciate you taking the initiative.

 

To troubleshoot the issue, you can follow these steps:

  1. Check if there's an app update available.
  2. Check if there's a software update available for your Nest device.
  3. Uninstall and reinstall the Nest app.

Please let us know how it goes.

 

slum0 I've moved your thread to the Nest x Yale Lock forum for further assistance.

 

Best regards, 

Chris