Photo are not clear their shaded

[rmorisse17]

On my android  my photos are clear but on my Hub nest max the photos are not clear 

[Muddi]

Hello rmorisse17,

Thanks for visiting the Community.

Sorry to hear about your experience with the Google Nest Hub Max. Let's try to get to the bottom of this. A few questions: when did the issue start? Does it happen to all photos or albums? Are you having issues with streaming videos as well?

Let's go ahead and reboot your device. Please unplug your Nest Hub Max and router from the power source, and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.

Let me know how it goes.

Cheers,

Muddi

[Muddi]

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Cheers,

Muddi

[Muddi]

Hello rmorisse17,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi