I have two Google Nest Hubs with the same issue so I must be doing something wrong. They are both set up on the same google account, same wifi. Google photos are as well. But when I try to pull in google photos onto my photo frame settings, the screen is empty.
Also changing the assistant voice does nothing. However, I am able to play youtube music successfully.
Thanks for posting here in the Google Nest Community.
I know how it feels when something isn’t working as it should, so let’s get this resolved. A few things: How many photos are added in the album you selected? Is it a 1st gen or 2nd gen Nest Hub? Did you try using another phone to further isolate the issue?
You can do a sequential reboot. First, unplug your Nest Hub for 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal.
Let me know how it goes.
Thanks for trying that and I’m sorry that you are still experiencing the issue. For the photo frame issue is the account that you were signed in to your computer where you uploaded your photos the same as the one that you are using in your Google Home app. Same goes for the YouTube Music issue, are you using the same account that you are subscribed to in YouTube music and Google Home app? For the speaker group concern, you can delete the group and create a new one then observe if this will make a difference.
Keep me posted.
I managed to get the photo frame to work by factory resetting all of my devices (2 hubs, 2 original home speakers), then started over and took care of it during setup. I was also able to change the assistant voice. I still don't know how to get it set up with my existing youtube music account since it wants me to start a 90 day trial, though.
Excellent! It looks like you just need to refresh your device by resetting it. Also, there's a possible delay when your devices sync so it needs a refresh. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.