Play Release Radar not working - Google Assistant plays an album called New Release Radar

[Labrajaws]

As above.

Been reported many times, most recently December 2021. Seemed to be fixed, but now plays spam album instead of my Spotify playlist "Release Radar".

Amazon Alexa works perfectly when asking it to play the playlist.

[Azarco]

Hey Labrajaws,

Apologize for the late response. Let's check what's going on with your device.

A few questions: Which model does the customer have? Google Home Mini, Google Home, Google Home Max, Google Home Hub, etc? In which country are you coming from? Also, make sure you're using a regular Google Account. 

Thanks,

Alex

[Labrajaws]

Google Home Max in the UK

[Azarco]

Hey Labrajaws,

Thanks for the update.

What's the exact command you've used? Do you have a premium account with Spotify? Could you try resetting your Google Home Max to its default settings? 

Keep me posted.

Best,

Alex

[Azarco]

Hey there,

Did resetting your Google Home Max work? Let us know if you still need our help.

Thanks,

Alex

[Azarco]

Hey Labrajaws,

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Kind regards,

Alex