Playing albums

[brucedouglas3]

Sent from my Galaxy

Hi, I have 4 google nests and over the last few weeks / months the have been getting progressing worse. I used to be able to ask for a album by name and the nest would just play it from my youtube music  premium, simple. Now when I ask for the same album and it wants to play a play list or something totally unrelated. Nothing has changed at my end so why is this happening?

I see on line there are hundreds of people are having the same problem and when contacting support they are just asked more and more questions so they just give up.

I would appreciate if you except there is a problem but you are not going to do anything about it I would accept the situation.

Maybe time to reluctantly switch to Alexa.

Regards  Bruce Douglas 

[Muddi]

Hello brucedouglas3,

My apologies for the late response. I understand how enjoyable it can be to listen to your favorite playlist on your Google Nest Mini. Have you tried renaming your playlist to see if that resolves the issue? Also, have you tried using the Google Assistant app on your phone to play the playlist and see if the same issue occurs? If you could provide us with a link to a forum or thread where other users are reporting similar issues, that would be helpful for our investigation.

Looking forward to your response.

Cheers,

Muddi