01-21-2023 11:16 PM - edited 01-21-2023 11:32 PM
I'm leasing my modem from Spectrum (hitron docsis3.1), and I'm not confident in its setup or configuration. Spectrum, like many ISPs, insist on doing the entire setup and install themselves, if you are leasing their modem.
It would be great if Google provided a tool to help users understand the settings of their modems and and how they should configured, to provide the highest quality signal.
I imagine there are plenty of Google wifi users who are savvy enough to search their modem configurations and figure out how to optimize them themselves, but i would definitely appreciate an assist.
*And I apologize- this post was supposed to on the google the Wi-Fi area of the blog,
01-25-2023 04:34 PM
Hey MerlinsQuestion,
Thanks for the post — we hear you. We're always looking for ways to improve, and we appreciate your feedback.
Cheers,
Muddi
01-28-2023 11:08 PM
Hi MerlinsQuestion,
Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi
01-27-2023 09:52 AM
Hey there,
Thank you for your feature request! We’re always looking for ways to improve, and appreciate your feedback. This thread will be open for another 24 hours for any follow-up questions or concerns.
Best regards,
Jake