11-05-2021 10:24 PM
Hey so I just boughta nest mini but when I ask for a podcast it says that it's not available or can't be found and can't be played right now. I make sure I chose Google podcast as my default and even tried Spotify. Same thing any thoughts??
11-10-2021 11:26 AM
I’ve got exactly the same issue. Tested and toggled a numerous way of settings and workarounds that possibly accord the problem, but nothing seems to work.
Frustrating!
12-01-2021 10:56 AM
Hello Marios and Farmor_Bamse,
Thank you for reaching out. I am sorry to hear that you are both encountering issues with listen to your podcasts. I would be more than happy to help look into this situation. First, I have some questions.
I look forward to your reply back. Let's get this issue resolved!
12-28-2021 01:13 AM
Hello frances,
I'm having the exact same issue and it's been happening since around when people started reporting it.
I'll answer your questions:
01-25-2022 03:24 AM
Was anyone able to figure this out? Ha Ing the same issue and purchased the next for the very reason to listen to podcasts with it.
03-22-2022 06:03 PM
Hey, I got the same issue here. My google nest mini is the new one. I couldn’t play the podcast either. May I know is there any solution for it?
05-03-2022 11:19 AM
Hey all,
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? If you are unable to play a podcast, there is a chance you may need to check your settings. I would also recommend checking the parental settings, as this could also cause the device not to search for certain content. Please let me know if you have any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
05-03-2022 11:23 AM
Yes, I still cannot play any podcast while connected to my Nest or HUB. What settings do you suggest I look at? "Allow Explicit Content" is on and I have no issue seeing or listening to any podcasts on my phone, but they stop when I connect to HUB or Nest.
05-03-2022 05:39 PM
Hi Jake,
I dunno why I still cannot play podcast with a specific episode. Usually, I would say “Play XXX’s podcast”. Then, google nest would reply it doesn’t understand what did I said.
Please let me know is there anyway to play. Thanks
06-07-2022 11:53 AM
Hey all,
Sorry again for the late reply. I wanted to check back in with you, and ensure the device is working as intended. Do you mind me asking if you have added a podcast account to the Home app?
Make sure the mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.
Once signed in, you should be able to manage, and remove any podcast. Please let me know if that helped.
Best regards,
Jake
06-07-2022 01:46 PM
Hello Jake,
All devices are connected to the same wifi and I have indeed added podcasts to Google Home. As I stated before, this has worked previously, but hasn't for the last long while.
06-15-2022 11:36 AM
Hey all,
I am sorry to hear you are still running into the issue. Our Team has been made aware of the trouble at this time with the podcast, and they are looking into it. I understand this is not the most ideal situation, but I will provide more details on the issue when available.
Best regards,
Jake
06-21-2022 01:49 PM
Hey all,
I wanted to check in with you, and see if you are still having the issue casting your podcast. Please let me know, as I would be happy to review with our Team.
Best regards,
Jake
06-24-2022 10:22 AM
Hey all,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
06-25-2022 03:01 AM
You take months to respond and close the thread in 24 hours when I don't have a chance to test because I'm not at my house?
06-29-2022 12:50 AM
As to the actual issue, yes I am still having the exact same issue and nothing has changed.
06-30-2022 02:02 PM
Hey all,
I am sorry for the trouble and frustrations. I know this issue is not an ideal situation, and I am still showing our Team is looking into the issue. I do appreciate your patience and will update you once more details have been shared.
Best regards,
Jake
07-10-2022 03:52 PM
When I ask mini to play a podcast it replies “That podcast isn’t available for kids or adults that haven’t set up voice match.” I used to be able to play podcasts without voice match and I don’t want to do voice match.
08-11-2022 10:18 PM
Keeping this thread alive to say i’m having this issue too! It won’t work for me in my good morning routine anymore which is so frustrating because thats primarily what i use it for.
10-02-2022 07:43 AM
Having the same issue! Except mine doesn't usually say that when I ask the speaker to play something, it's been doing it with my routine where I've typed in the podcast I want to listen to. Gigantic pain in the ass, the routines (and speakers in general) are supposed to be more convenient not less!! 🙃🙃🙃🙃🙃
10-05-2022 01:26 PM - edited 10-05-2022 01:28 PM
Hi Ssaammmmmlks,
Thanks for letting us know. Let me give you this link to add and choose a podcast as default.
Also, if needed be, click this link to factory reset your Google Home/Nest devices to revert it back to its default and original settings. Set them back up.
I'll be waiting for the good news!
Best,
Dan
10-09-2022 10:58 AM
Hello there,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Regards,
Alex
10-10-2022 12:22 AM
Hi there,
I'm still experiencing the exact same issue, no change. For info check my comments further up in the thread.
10-11-2022 02:40 PM
Hi Infrantic,
Thanks for getting back to us. Can you confirm if you're already done with resetting your Google Nest speakers? Also, what country are you located at?
Best,
Princess
10-14-2022 02:45 PM
Hi there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
10-14-2022 03:09 PM
Nothing that has been suggested works. I have reset my home, re-set up voice match, turned off the parental controls, and entered the name of the podcast I want played manually in “routines.” It still says “That podcast isn’t available for kids or adults that haven’t set up voice match.”
Please do not lock this thread until someone from the Google team confirms they have figured out a solution or released some kind of update with a patch. Its pretty clear that this is a software issue and not a settings issue.
This is what I use my home for, and without this function its essentially a paperweight.
10-14-2022 03:22 PM
Hi Lolcuuute,
Thanks for the additional info. Can you list down all the podcast you're trying to use as well as which of them are working. We'd like to take a closer look into this by trying the commands that you have tried.
Best,
Princess
10-14-2022 03:25 PM
The only podcast that HAS worked was “Up Next”
I’ve tried:
None of which have worked.
10-31-2022 05:23 PM
Hi Lolcuuute,
We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.
Best,
Princess
11-01-2022 03:01 PM
Hello everyone,
@Infrantic, good work! Would you mind sharing what you did for your podcast to work?
@Marios, @Ssaammmmm, @Lolcuuute, how are we doing? Have you had the chance to fill out the form?
Keep me posted.
Thanks,
Dan
11-01-2022 11:22 PM
Honestly didn't do anything. Just tried again today and it worked, I figured Google had fixed something on their end.
11-01-2022 12:22 AM
My issue has been resolved and I am able to play podcasts again.
11-02-2022 01:41 PM
Hey there,
I am glad to hear everything is working. I am going to keep the thread open for a couple of days to ensure you do not run into any issues. Please feel free to reach back out, if you have any questions or trouble.
Best regards,
Jake
11-04-2022 09:26 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake