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Radio stops playing constantly

Ballsy
Community Member

I've got a Google home max, Nest audio speaker and a mini speaker and when playing the radio it's constantly stopping the music at random times, sometimes it can be once in 4 hours or 5 times in an hour.

I've tried resetting each device, turning off and on, changing WiFi connection and yet the problem is still there. This isn't just when all are playing together but each speaker on its own. I've had numerous people in the house who have commented on it and quiet frankly it's embarrassing, how can a company as big as Google put out products that can't play music when you want it?

After the absolute farce with the smoke detectors I'm seriously considering swapping over to Alexa devices. 

Do Google send out automatic updates to the products?

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey Ballsy,

 

Sorry for the late reply. I wanted to follow up and see I could be of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Ballsy,


I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Ballsy,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Ballsy,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake