Redirect priority attention to major issue

[DC8]

This issue already exists for a very long time but the topic drowns because of other individual issues of members. Therefore I report this again.

The issue spans over multiple platforms and brands using Google home/assistant software, as i have Harman Kardon Citation series speakers using Google assistant. The volume control has gone way out of wack, plenty of details and reports in the topic linked below. WE NEED A STATUS UPDATE!!!

Google MUST resolve this!!

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Lowest-volume-has-suddenly-become-too-l...

[Dan_A]

Hi DC8,

We know how important this is for you — our team is already aware of this and we're now working diligently on a fix. We'll check back in once we have an update.

Kind regards,

Dan

[Dan_A]

Hello there DC8,

Apologies for the inconvenience this has caused you. Our team is still on top of this. You'll be updated once we have a  solution.

Thanks,

Dan

[Dan_A]

Hello again,

We wanted to check back and ask if your issues are resolved? Could you check it out and tell us about it, please?

Looking forward to your response.

Best,

Dan

[DC8]

Wtf... Did you even check out the linked other topic?? Yes the problem is still there! This is such hollow customer service