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Replacement Parts Help

erikcallaway
Community Member

I have a Nest Audio, and I cannot find a number or chat option for replacement parts.  I need a european power adapter replacement.  My son lost his and lives in Denmark.  If anybody has a line on where I could look or a number I could call to order the replacement and send it to him.

TIA.

5 REPLIES 5

Bmoff1107
Community Member

I purchased a 4 pack of google nest cameras directly from your web site.  I received the four cameras, but only two mounting brackets and one charging cord between the two boxes.  I’m really upset and expect a fix.  I am equally frustrated that I cannot contact someone directly.  What kind of business are you running.  I have been a Google user for years.  When can I expect some service on product I paid a pretty penny to get.  I figured I was making a wise choice with google, maybe not.  Main problem, no direct customer contact via phone or chat.

 

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake