Reset, reboot, factory reset

[Bw290]

Hi I can't not reset my nest mini gen 2 , I have tried the unplug 10 times no good,the speaker is unresponsive it makes no sound what ever , please help?

[Muddi]

Hey Bw290,

Sorry to hear about your Google Nest Mini, but thanks for bringing this up.  I know how challenging it can be to not have a working device when needed. To confirm, are you seeing any lights on your speaker (when starting up or adjusting the volume)?

We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Cheers,

Muddi

[Muddi]

Hey Bw290,

I'm just checking in to see if you are able to fill out the form? If not, please do so we can assist you further with your concern. Here's the link for the form.

Looking forward to your repose.

Cheers,

Muddi

[Muddi]

Hey Bw290,

How's your Google Nest Mini? Please let us know if you still need help with your device, and we're happy to assist you.

Cheers,

Muddi

[Muddi]

Hey Bw290,

I haven’t heard back, so I’ll be locking the thread in 24 hours. 

Thanks for posting! 
 

Cheers,

Muddi

[Muddi]

Hey Bw290,

I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. 

Thanks,

Muddi