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Routines don't allow a sleep/stop time to be implemented

Sousa
Community Member

My actions tabs consist in:

Sousa_1-1658582927478.png

The problem is Google Home speaker can't activate the command "Turn off sounds in 2 hours" without media already playing, but I can't set up sleep sounds to play before that command because Home App says "Media must be last in routine"

What solutions do I have?

Thank you in advance for the replies

1 ACCEPTED SOLUTION

Cathal_S
Gold Product Expert
Gold Product Expert

Hi Sousa,

Please try adding a custom action at the end of your routine with a command typed out like the example below....

'Play lullaby for two hours'

 

 

 

Regards,
Cathal

View solution in original post

19 REPLIES 19

Cathal_S
Gold Product Expert
Gold Product Expert

Hi Sousa,

Please try adding a custom action at the end of your routine with a command typed out like the example below....

'Play lullaby for two hours'

 

 

 

Regards,
Cathal

Azarco
Community Specialist
Community Specialist

Hey there, 
 

Cathal_S, thanks for the assistance.

 

Sousa, did the suggested actions by Cathal_S help? Also, are you using ready-made or custom routines? 

 

Note: Sleep sounds play for one hour if not turned off. 

 

Best,

Alex

Sousa
Community Member

I was using the ready-made bedtime routine, just changing the actions to match my needs.

I was under the impression that sleep sounds will play for 12h, since they should fall under the umbrella of ambient sounds. If it's only 1h I really don't need to set a time to stop then. I will try it today to confirm the time.

Cathal_S
Gold Product Expert
Gold Product Expert

Hi again,

I also thought that they lasted 12hrs as per the help center.....

https://support.google.com/googlenest/answer/7364558 

That's why I suggested that command.

 

 

Regards,
Cathal

Azarco
Community Specialist
Community Specialist

Hey folks,

 

You're correct Ambient sounds will continue to play for 12 hours if not turned off. However, if it is an action on your routine, it will only play for 1 hour if not turned off. Check this guide for more information.

 

Thanks,

Alex

Cathal_S
Gold Product Expert
Gold Product Expert

Hi @Azarco 

 

I just tried this with a verbal command and the sleep/ambient sound is counting down from 1hr and not 12hrs.

Screenshot_20220727-190913.png

 

Screenshot_20220727-190737.png

 

What command needs to be used to get the 12hr playback time?

 

 

Regards,
Cathal

Azarco
Community Specialist
Community Specialist

Hey Cathal_S,

 

You can try this "OK Google, "Play ambient noise" or use one of the commands on the link that you shared above. 

 

Let us know if that works.

 

Best,

Alex

Cathal_S
Gold Product Expert
Gold Product Expert

@Azarco 

No I get the same 1hr countdown for any command that is suggested within the help center instructions.

Screenshot_20220727-192325.png

 

Screenshot_20220727-192241.png

 

 

 

Regards,
Cathal

Azarco
Community Specialist
Community Specialist

Hey Cathal_S,

 

Thanks for trying. I'll check this with our team if we have reported a case about this. In the meantime, could you monitor your device if the ambient sound stops after an hour?

 

Thanks,
Alex

Cathal_S
Gold Product Expert
Gold Product Expert

Thanks @Azarco I will keep checking.

 

 

Regards,
Cathal

Azarco
Community Specialist
Community Specialist

Hey Cathal_S,

 

I checked this with our team and they haven't received any reports about ambient sound. When you monitor your device, did it stop playing the ambient sound after an hour?

 

Cheers,

Alex

Cathal_S
Gold Product Expert
Gold Product Expert

Hi again @Azarco 

Interestingly my device is continuing to play relaxing sounds for more than an hour but the Google Home app displays this strangely as negative time remaining on an hour-by-hour timeline....

Screenshot_20220728-005557.png

 

I will continue to monitor it and report back 👍

 

 

Regards,
Cathal

Princesss
Community Specialist
Community Specialist

Hi Cathal_S,

 

Thanks for the update. We'll keep the thread open and will wait for updates in case you notice any changes.

 

Best,
Princess

Azarco
Community Specialist
Community Specialist

Hey Cathal_S,

 

Checking back in to see if you still need help with this. Let me know so that we can assist you further.

 

Thanks,

Alex

Cathal_S
Gold Product Expert
Gold Product Expert

Update!

I did a test using a voice command with ambient sounds and my speaker continued play for over 12hrs.

 

 

 

 

 

 

Regards,
Cathal

Azarco
Community Specialist
Community Specialist

Hey Cathal_S,

 

Thanks for letting us know — appreciate the update. We're here if you have other questions or concerns.

 

Best,

Alex

Cathal_S
Gold Product Expert
Gold Product Expert

Thanks for your help @Azarco 

I don't have any further questions or issues 👍

 

 

Regards,
Cathal

Azarco
Community Specialist
Community Specialist

Hey Cathal_S,

 

Awesome! Have a great one.

 

Cheers,

Alex

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Chiming in to let everyone know that we'll be locking the thread since the issue is already resolved. Feel free to start a new thread if you need assistance with your Google Nest speakers and we 'd be glad to help.

 

Cheers,

Princess