09-11-2022 04:59 PM
I’m having to say every command twice to the hub. The first time it spins for a while then says try again in a few secs, and when I try a second time it work fine. Any ideas how to fix this?
09-17-2022 11:51 AM
Hey Chrisfischer01,
That certainly hasn't been easy for you — let's see what's going on.
When did it start happening? Were there any recent changes on your network or set up?
Give there steps a try:
Best,
Alex
09-20-2022 11:55 AM
Hey there,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Regards,
Alex
09-21-2022 12:19 PM
Hello Chrisfischer01,
I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Thanks,
Alex
09-21-2022 02:44 PM
Hi Alee, sorry for the delayed response. I tried a restart of hub amd modem am also a reset of hub but still have the same issue unfortunately
09-21-2022 05:17 PM
Hey there,
Thanks for getting back to us. To rule out any network related issues, could you try setting up your device using a different network or mobile hotspot?
Best,
Alex
09-21-2022 10:44 PM
Will do.
09-22-2022 06:52 PM
Hi Chrisfischer01,
We'll keep this thread open for few more days and will wait for your update.
Best,
Princess
09-22-2022 09:08 PM
Thanks, I’m away from home of a couple of nights so can’t check it straight away
09-29-2022 11:07 AM
Hi Chrisfischer01,
Chiming in-- have you had the chance to try the steps?
Best,
Princess
10-03-2022 09:21 AM
Hi Chrisfischer01,
Chiming in-- have you seen our response posted above? Let us know, otherwise we’ll be locking the thread.
Best,
Princess
10-04-2022 10:27 AM
Hello there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
Best,
Princess