Searching YouTube

[IIIIII]

Whenever I ask my nest hub to search for something on YouTube, it will respond with search results from the web or a dictionary definition for what I am searching for. 

[frances]

Hi IIIIII,

Thanks for reaching out. I am sorry to hear that your Google Assistant is not giving the correct search results you wanted. I would be more than happy to look into this situation. First, I have some quick questions.

• What commands have you tried? Could you please give me some examples?
• Is this a new issue? Was your device showing YouTube results correctly before?
• What troubleshooting steps have you tried so far?
• Do other voice commands work normally? (Example: asking for the weather, the time, etc.)

Please keep me updated, I look forward to your response! 

[frances]

Hi All,

It's been a few days since we have heard from you. Just checking to see if you were able to see my response above. I look forward to your reply back, we're here to help!

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.