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Setting a reminder by voice on nest mini changes a different reminder

CelticSpyro
Community Member

Whenever I try to set a reminder on my nest mini it just changes the time of the previous reminder I set, for example, if I say "Remind me to do laundry at 8 am" then half an hour later say "Remind me to cook chicken at 5 pm" it'll instead change my laundry reminder to 5 pm and not create the new reminder "Okay, I've updated the time, your reminder called Laundry is now set for 5 pm", I now have to say "set a reminder" for each new reminder I want to set which is a very hard habit to break, how can I fix this?

2 Recommended AnswerS

frances
Community Specialist
Community Specialist

Hello CelticSpyro,


Thank you for reaching out. I definitely understand your concern, I wouldn't want reminders replacing each other as well. I would be more than happy to help look into this situation. First, I have some quick questions.

  • Did separate reminders work before? Is this a new issue?
  • Do you say 'set a reminder' for every command or only when you need to create a new one after one has been set?

Lastly, if you could send in feedback via your Google Home app or device the next time this occurs, it would be appreciated. This will allow our team to look further into the issue. 

 

Thanks for your patience, I look forward to your response. 

View Recommended Answer in original post

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to check to see if we still needed help on this as it appears that the feature should be working as intended now as we've rolled out a fix over the last few weeks. 

Please let me know if there are still any issues with this as I will be locking this in 24 hours. 

Happy Holidays, 

Garrett DS

View Recommended Answer in original post

7 REPLIES 7

frances
Community Specialist
Community Specialist

Hello CelticSpyro,


Thank you for reaching out. I definitely understand your concern, I wouldn't want reminders replacing each other as well. I would be more than happy to help look into this situation. First, I have some quick questions.

  • Did separate reminders work before? Is this a new issue?
  • Do you say 'set a reminder' for every command or only when you need to create a new one after one has been set?

Lastly, if you could send in feedback via your Google Home app or device the next time this occurs, it would be appreciated. This will allow our team to look further into the issue. 

 

Thanks for your patience, I look forward to your response. 

It worked fine before, I used to say "remind me to do x at 12pm", followed by "Remind me to do y at 3pm" and it would create two separate reminders, Now I have to say "set a reminder at x time" and wait for Google assistant to respond before giving it a title

I have also sent feedback

GarrettDS
Community Specialist
Community Specialist

Hey there, 

Just wanted to check to see if we still needed help on this as it appears that the feature should be working as intended now as we've rolled out a fix over the last few weeks. 

Please let me know if there are still any issues with this as I will be locking this in 24 hours. 

Happy Holidays, 

Garrett DS

CelticSpyro
Community Member

It seems to be fixed for me

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake