Trying to set up my nest mini again after not being used for awhile. I'm able to connect it through the Google home app but I am not getting any sound/ volume on the device at all. Volume at Max and I can't hear a thing.
Sorry to hear about this situation with your Nest Mini. No worries, I can help! As a first troubleshooting step, I recommend performing a Factory Reset. You can find the instructions on how to do this in the Factory reset Google Nest or Home speakers or display article.
So I tried doing the factory reset and that didn't fix the no audio issue. It definitely reset everything but there is still no sound coming from the device.
Thanks for the troubleshooting you tried and sorry to hear that it didn't work for you. No worries, please fill out this form and an agent will contact you as soon as possible with further troubleshooting.
