Shared shopping list

[Fregnen]

Hi, 

My partner and I share this device. Yet, he is the only one who can have sleep tracking and add to the shopping list.

If I try to add an item to the shopping list, it creates a new list. The list is shared with me. I tried to see if I could make the list my primary list but cannot find the settings in the Google Home app.

What to do?

Kind regards

[Mlabrador]

Hey Fregnen, 

Thanks for reaching out and sorry to hear you are having issues with your shopping list. Few questions, were you able to add your account on the device? Also, try checking if personal results are on. Here's how to check: https://bit.ly/2O7v3gC

Keep me posted. 

Best, 

Nikki 

[Fregnen]

Yes, and yes, they are on. 

[Princesss]

Hi Fregnen,

Thanks for responding.

Since other settings has been checked, let's go ahead and try to remove the other account from sharing and add the other account back. To do that, let's do the following steps:

1. Open the Google Home app .
2. At the top right, tap your account.
3. Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
4. Go back to the home screen, then tap Settings .
5. Scroll down to "Services," then tap Notes and lists. Note: If asked, choose an app to open your list.
6. To view your lists, next to "My shopping list," tap Menu .
7. Tap the shared list share button .
8. Tap the X next to the person you want to remove from the shared list. You'll get a confirmation that they've been removed.

Let me know how it goes.

Best,

Princess

[Princesss]

Hi Fregnen,

Chiming in to check if you still need help with this? Hope the previous post answered your question, otherwise I’ll be locking the thread.

Best,

Princess

[Fregnen]

Hi, sorry. I am traveling at the moment. Will be home Monday and will try the proposed solution there 🙂

Best regards 

[Princesss]

Hi Fregnen,

Thanks for letting us know about this. Feel free to respond to this thread as soon as you're available as I will keep this post open.

Safe travels.

Best,

Princess

[Fregnen]

Hi, 

My partner removed me and re-added me to the list. It did not work.  I also tried making a list and adding him, but the Nest keeps adding items to our individual lists. If we delete the individual list so that we only have our shared one saved, it creates new ones. 
Again, we cannot find the "make primary list" setting listed as a solution for this issue. 

[Princesss]

Hi Fregnen, 

Thanks for responding. 

Let's go ahead and perform a complete reset to your Google speakers and set it up again. Let's make sure that the accounts that you will use are the accounts that you want to share your shopping list with.

Let me know how it goes.

Best,

Princess

[Princesss]

Hi Fregnen,

Chiming in to check if you still need help with this? Hope the steps on the last thread helped. 

Feel free to respond to this post, otherwise we'll lock the thread.

Best,

Princess

[Fregnen]

Yeah, guess we'll have to do that. Maybe it will work. 

Thank you. 

[Mlabrador]

Hi Fregnen, 

Chiming in — Just checking in to make sure that you saw our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future. 

Best, 
Nikki

[Princesss]

Hi Fregnen,

Let me know if resetting worked so we can check if there are any steps we need to try.

Keep me posted.

Best,

Princess

[Princesss]

Hi Fregnen,

We just want to check if everything's good on your end now? Let us know by updating this post, otherwise we'll be locking the thread.

Best,

Princess