02-10-2024 05:36 AM
So Sirius XM updated their app in December. Since then I have not been able to cast to speaker groups that I never had an issue with before the update. I can only cast to one device at a time which is terrible. The app is terrible but that is a different subject. Anyway I called SIrius and they said Google put out an update around the same time and that this was the issue. They gave me a number to call effectively blowing me off. No help. Turns out all of my mini speakers are using the latest and greatest firmware/updated software. For the record Amazon music WILL allow me to play all devices. Also, Sirius admits the new app is trash and they are working on a new app. Any settings or things that I could be missing?
02-13-2024 06:15 AM - edited 02-13-2024 06:16 AM
Hi dfulton1,
Thanks for reaching out and letting us know about your concern. A few questions: Are you able to play music on your speaker group using voice commands? Have you tried casting to your speaker group using a music service app like YouTube Music? Also, what troubleshooting steps have you taken so far?
I look forward to your response.
Regards,
Juni