cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

SiriusXM Stopped Streaming

Go to answer
ddfed
Community Member

‎04-26-2023 09:02 AM

Yesterday my SiriusXM quit streaming to all my speakers. Speakers acknowledges Google commands (eg: streaming 60s Gold from SiriusXM) then nothing. I have done ALL of the usual work arounds. Anyone else have this issue? Could not find any recent reports on this. My speakers are all Home and Nest minis.

Reply
1 Recommended Answer

Go to answer
Muddi
Community Specialist
Community Specialist
In response to ddfed

‎04-26-2023 11:23 PM - edited ‎04-26-2023 11:55 PM

Hey everyone,

 

Thanks for reaching out. Sorry to hear that you're having issues listening to SiriusXM on your Google Home/Nest speakers and displays. We've been seeing quite an increase in reports about this issue, and the team would love your help to look into this further.

 

In order for the team to explore further, we need to gather additional feedback from affected customers. You can send feedback from your devices by saying,"Hey Google, send feedback." followed by the keywords: GHT3 SiriusXM Stop Streaming. Visit this link for more steps.

 

Let us know once done.

 

Cheers,

Muddi

 

View Recommended Answer in original post

Reply
164 REPLIES 164

Go to answer
Victory510
Community Member
In response to shdawson

‎06-16-2023 12:29 PM

As I have been saying in my past posts, you best check with Sirius XM about the problem first. All past similar problems were Sirius XM problems, not Google.  (IMHO)

0 Kudos
Reply

Go to answer
iRzapper
Community Member
In response to shdawson

‎06-16-2023 01:07 PM

Hi shdawson,

Since you're in this forum, I'm assuming you are having this issue when trying to play SiriusXM on your google nest audio speakers of some sort.  Correct?

I just had a problem due to the "Google Nest firmware" as you called it, but my problem finally got resolved after a frustrating two weeks of having to experiment with different fixes, and finding a good person at Google who wanted to help me.

In that process, something you might want to try in an effort to isolate the problem you are having, assuming you are having this issue with your google home nest speakers, and assuming you have the SiriusXM App on your mobile device, what happens if you try to play SiriusXM on your mobile device only with the SiriusXM app? Does the problem of not advancing to the next song occur on your mobile device too when using the SiriusXM App on your mobile device?  (again, only referring to you trying this on your mobile device with the SiriusXM app) Do the songs not advance?

0 Kudos
Reply

Go to answer
shdawson
Community Member
In response to iRzapper

‎06-17-2023 05:15 AM

The channel in question works fine in the SiriusXM app. SirusXM issued me a ticket number. They shared there are several SiriusXM channels that start, play a tune, and then do not advance to the next tune. Something between SiriusXM and Google has broken. I suspect it has to do with the Google-wide update to the new operating system for their devices.

0 Kudos
Reply

Go to answer
subhan8969
Community Member

‎08-04-2023 07:25 AM

Which steam generator irons should you get with your hard-earned money? Our testing team is always on hand to help you find the best quality. As a consequence, we provide a wide selection of steam generator irons from reputable manufacturers like Tefal, Panasonic, Rowenta, Singer, Black Decker, and Philips to help you choose the one that will perform the best for your needs. https://bestofiron.com/

0 Kudos
Reply

Go to answer
Mary16
Community Member

‎08-18-2023 12:48 PM

Hi there, I am having this problem as well.  Started a couple of days ago on all 3 of my minis.  I get "songs aren't available on Sirius XM" when I say the channel (ex, The Blend).  But if I ask it to play the channel number, that works.  Now I have started a list of the numbers as I don't have them memorized.  I would rather say the channel number.  Will this be fixed soon?

 

 

0 Kudos
Reply