Sleep sensing function NOT showing in the system settings

[DannyChow]

System settings only shows device info, display and photo frame, but NO sleep sensing

Software version

45.0.26 400811527

Firmware version

1.56.276689

My wife bought it in Canada, and give it to me in Hong Kong

I cannot find the right location

[MplsCustomer]

@DannyChow 

According to Google Nest Help (https://support.google.com/googlenest/answer/10357288?hl=en&co=GENIE.Platform%3DAndroid😞

"Sleep Sensing is currently only available in the US, Australia, Canada, Japan, New Zealand, Singapore, South Korea, Taiwan, and most European countries."

I have no idea why.

[DannyChow · Accepted solution]

thank you for the quick reply. really appreciate

I just wish Google would allow sleep sensing function to be used in Hong Kong.  I bought the Nest Hub 2nd gen in Canada mostly because of this function

[Jake]

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake