07-19-2023 07:18 AM
My device seems to detect and record my sleep perfectly well, except that in the morning it will only show the very last time I got in to bed after I've got up in the middle of the night.
I have calibrated, and set my bedtime e.g. 11pm to 7am but if I get up at 3am to use the bathroom and go straight back to bed it will only record my sleep from 3-7am.
07-25-2023 02:12 PM
Hi Jfire1,
This is not the experience we want you to have; let us help you. A few questions: when did your issue begin? Were there any recent changes made?
It would help a lot if you could do a sequential reboot first:
Also, it would be best to refer to this link, where detailed information about Sleep Sensing is available:
Keep us posted.
Best,
Dan
07-28-2023 02:39 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
Thanks,
Juni
07-29-2023 02:41 PM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
Best,
Juni