cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Sleep sensing voice command

Huge
Community Member

My 2nd gen nest hub doesn’t recognise command “Hey Google, how did I sleep last night?” .  I can get data from google fit.  Is there any other command I can use?

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Huge,
 

Thanks for reaching out. I am sorry to hear that your voice command is not working, I understand your concern. I would be more than happy to help look into this issue. First, I have some quick questions to get a better understanding of this situation.

  • Is this issue still occurring?
  • Are your other voice commands working? (asking for weather, time, etc.)
  • What error message is your device saying when you ask that command?
  • Do you have other Google Nest devices? Are they responding to the voice command instead?
  • What troubleshooting steps have you tried so far?

I appreciate your patience, let's get this issue resolved! 

frances
Community Specialist
Community Specialist

Hi there,

 

It's been a few days since we have heard from you. Just checking to see if you were able to see my response above. I look forward to your reply back, we're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.