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Smart devices don`t work in Google Nest 2

Fanan
Community Member

I have Google Nest 2.
In app Home installed on the mobile phone, I can access to my smart devices and I can turn the lights on and off.
My problem is in a Google Nest 2º, these devices do not sync this divices.

7 REPLIES 7

Dan_A
Community Specialist
Community Specialist

Hi Fanan,

Thanks for posting.

I’m sorry to hear that your Nest devices aren’t able to be synced. I’d be glad to help you out but would it be ok if we ask a little bit more from you? Could you tell us more about your concern and on what devices are involved here? Are they already working individually?

To get you started, check out this guide on how to set up 3rd party smart devices to Google Home and be synced to your Nest devices. It would also give you an edge for you to know the devices that are compatible with Google ― here’s the link.

Keep me posted.

Best,

Dan

Princesss
Community Specialist
Community Specialist

Hi there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello Fanan,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
 

Best,

Princess

Fanan
Community Member

The problem continues, the devices do not appear in the Google Nest.
The devices are compatible (Shelly/LG/Xiaomi)
These devices appear in the application on the smart phone (Home).

Princesss
Community Specialist
Community Specialist

Hi Fanan,

 

Thanks for the additional info. Could you please share a screenshot or photos showing the exact display you're getting? Also, can you please try "Ok Google, sync my devices". Let's see if that works.

 

Best,

Princess

Fanan
Community Member

Problem solved. Changing the language from Spanish to English the problem is solved.
When is it planned to update the languages so that it is possible to have Portuguese in Google Nest 2?

Azarco
Community Specialist
Community Specialist

Hey there,

 

We appreciate you for updating this thread with your resolution — it's a big help. We don't have any news to share when the Portuguese language will be supported — we appreciate your feedback. Let us know if you have additional questions or concerns otherwise, we'll close the thread after 24 hours.

Kind regards,
Alex