Looking at this: https://support.google.com/googlenest/answer/9681286?hl=en
It is advertised that all I need is Nest Aware and a Google Home to detect sound from a smoke detector and get notifications. I follow the documentation to set this up and it says I have no compatible devices. Google Home tells me it is a Nest support issue; Nest support tells me its a Google Home issue. I spent four hours being passed back and forth between the two teams.
Ultimately, multiple Nest support agents told me that their internal documentation says that I need to also buy a Nest Protect in order for sound detection to work as advertised, although the advertising doesn't say that. The internal documentation cannot be provided to the public.
What is the real story here? Is Sound Detection real or not? Pretty convinced this is false advertising so I've contacted my district attorney and the FTC. If there is some way to get this to work as advertised I'd like to know for future correspondence with them.
Thanks
