07-15-2022 10:27 PM
When I say "Hey Google, set volume to 100%" the Google Home app will show 91%. If I say "Hey Google, set volume to 50%", once again the app is inaccurate and say it's set to 45%. I can ask "Hey Google, what's the volume set to?" And it'll say the actual percentage I told it to be at.
Examples...
Speaker = 10% -> App says 9%
Speaker = 20% -> App says 18%
Speaker = 30% -> App says 27%
Speaker = 40% -> App says 36%
Speaker = 50% -> App says 45%
Speaker = 60% -> App says 55%
Speaker = 70% -> App says 64%
Speaker = 80% -> App says 73%
Speaker = 90% -> App says 82%
Speaker = 100% -> App says 91%
I have done the following...
Rebooted the phone & Google Home Speaker.
Factory Reset the Google Home speaker.
Cleared all app Cache & Data & reinstalled the Google Home app.
Manually set both app and speaker to both 0% & 100%, in efforts to try to maybe recalibrate/sync them.
It goes back to the same problem after trying all of those. Any ideas?
07-19-2022 11:01 AM
Hi Benjamins2002,
Thanks for reaching out.
I appreaciate all the details you've shared and it looks like you've tried all the possibles troubleshooting steps to try. We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill up this form with all the needed information then let me know once done.
Best,
Princess
07-19-2022 08:21 PM
Hello Princess,
I have just filled out and submitted the form. Thanks!
07-20-2022 10:18 AM
Hi Benjamins2002,
We've received your form-- thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.
Best,
Princess