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Speaker groups or instigated casting not working

jalayt
Community Member

1. Speaker groups set up;

2. Cannot:

 a. Use the Google Home app and select speaker group and play music; only one of the speakers will play audio

 b. Play audio on one speaker and subsequently elect to cast to another speaker; does not connect to other speaker.

c. Similarly cannot use voice commands to play to speaker group.

There is different casting firmware for each speaker.

Please advise on how to rectify this.

Thanks

Jason

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS