08-30-2022 02:22 PM
My Harmon kardon citation one worked fine for the first couple of months, but recently it keeps disconnecting itself at precisely 1am almost every night, meaning if I want to use it, I have to go through the whole setup process again. Is there anything I can do to fix it or stop it from doing this?
08-30-2022 05:50 PM
Im no expert, but if its stopping exactly the same time i would look at routines that might use home and away, or your phone switching wifi ? Something somewhere is running and doing it i think.
I use to sit on my sofa and for no reason the home app detected i was no longer home and switched to away. These days i font let anything detect, manually switching is best or a year later you forgot you set something up?
09-01-2022 03:35 PM - edited 09-01-2022 03:37 PM
How would i turn on manual switching?
09-04-2022 04:24 AM
Hi Stevieboy711,
Thanks for reaching out to the Google Nest Community and sorry for the delayed response.
I appreciate @kingjohn for helping here. Please note that we have very limited support on third party speakers with built-in Google Assistant like Harmon Kardon Citation. You can try to lessen the distance of your device to your router or set up your speaker to a different network like mobile hotspot to see if it will have the same behavior. If the shared steps did not work, please contact the manufacturer for further help.
Cheers,
Muddi