Speaker pair keeps losing right one when connected through Bluetooth

[Rdianco]

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Original Poster: Lazar Hristov 

Hello, I have two Google Home Minis and paired them both as left and right speakers. I connect the pair via Bluetooth. If I don't listen for a while, and decide to play something, from time to time, right speaker looses audio. If I reconnect Bluetooth or reboot the right speaker, it works. I am rebooting/reconnecting 5-6 times daily.

Regards,

Lazar

[Rdianco]

Hi Lazar Hristov,

Thanks for reaching out. Oh no! That sounds very frustrating having to reboot your right speaker many times. I would be more than happy to look into this issue and find a solution. First, I have some questions to have a better understanding of this situation:

• Just wanted to double check, are the speakers currently in a speaker group together?
• Have you tried readding/deleting the speaker group?
• Can you try to do a Factory Data Reset on the right speaker? Are there any improvements?

I look forward to your response, thanks.

- From Frances (Community Specialist)

[Chenzo]

I have this problem too. I’ve paired two speakers (not in a Group) and connected them to my chromecast. The goal was to have a surround sound set up for my TV. It works briefly but if I change chromecast apps, then I lose the right speaker. None of those things listed solved the problem. What else can I try?

[Jake]

Hey all,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey all,

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

[Chenzo]

Eh. I gave up on the speaker. It’s in a desk drawer now. 

[Jake]

Hey Chenzo,

I am sorry to hear you have given up on the device. I would be more than happy to review and see if we can get the device working. Please let me know, as I will be locking the thread.

Best regards,

Jake

[Jake]

Hey Chenzo,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake