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Speakers missing from account

Greg_1968
Community Member

When I ask Google to broadcast to an individual room it states that there are no speakers attached to my account so it is unable to complete the broadcast.

All speakers receive a general broadcast but cannot be contacted individually.

this has only happened after the IOS upgrade on my phone today.

Please help.

1 REPLY 1

Princesss
Community Specialist
Community Specialist

Hi Greg_1968,

 

Thanks for reaching out.

 

We're sorry to hear that you're experiencing this right now with your Google Nest speakers. Could you tell us what error or response you get every time you try to broadcast a message? Also, how many speakers are set up in your network? 

 

Let's try first to play music on the speaker group you created and let's check if the music will play. That way, we can isolate if the issue is existing only on broadcast.

 

Let me know how it goes.

 

Best,

Princess