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Spotify and Google Device Connection Issues

Glennos
Community Member

Hi all,

Unable to Play spotify from my Pixel 8 Pro to ANY of my various Google Devices (Home, Mini, Nest, etc.). Doesn't matter which device, where I am or what playlist, it just stays on "connecting" forever.

I've rebooted my device(s) rebooted my router, mesh system etc. and nothing works. I can connect perfectly (and quickly) to my Bose SoundTouch speakers so this seems directly related to Google devices and Spotify.  All apps, devices, etc. are up to date with firmwars.

It does seem to be a known issue, but each issue seems slightly different in description.

Almost too many threads to find the exact issue but if anyone can link me to an ongoing thread that would be great so I can get the latest, thank you!

1 REPLY 1

luciaaa
Community Specialist
Community Specialist

Hi, @Glennos!

 

Thank you for reaching out to the community. I'm truly sorry you're experiencing issues playing Spotify from your Pixel 8 to your Google Nest speakers. I appreciate you taking the time to reboot your devices. Help’s here!

To better assist you, please answer the following questions: 

  • Have you ever been able to play Spotify from your phone to a Google Nest speaker?
  • When did the inconvenience start?
  • Are the speakers devices under the same wifi network as your phone?
  • Does this issue occur with other apps, such as YouTube?
  • When did the inconvenience start?
  • Do you have Spotify Premium?

For now, let’s try these troubleshooting steps: 

Please let me know how it goes.

 

Best regards, 

Ana