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Spotify randomly skip song and/or stop

STanguay
Community Member

Hi,

For the past few months, while using Spotify on my Google Nest, it keeps changing songs randomly and sometimes the music just stop for no reason.

I tried a lot of things.

  • Reboot the Nest (factory reset)
  • Deleting/Reinstalling the apps (Spotify and Google Home)
  • Unlinking/Linking my Google Nest on the google Home app.
  • I also rebooted my internet connection.

We are two people linked with the Google Nest, we both have our Spotify Account linked. The Nest worked fine for the first year we never had this problem until recently.

Thank you very much,

6 REPLIES 6

arlennox
Community Member

Hey,

 

I've been experiencing the same problem - is it pausing the songs at around 3 seconds in? I've yet to find a solution either...

 

Best,

Alex

STanguay
Community Member

Hi, 

 

Actually my bugs are pretty random, but yes sometimes the song pause for no reason or just skip to another random song.

 

Greetings,

Sebastien

Jake
Community Specialist
Community Specialist

Hey STanguay,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey STanguay,

 

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey STanguay,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey STanguay,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake