Spotify randomly skip song and/or stop

[Pmsvrdlin]

When playing music on my Nest Hub device it randomly stops or pauses. I have tried various ways of troubleshooting and am unable to resolve the issue. I have seen other similar posts but no explanation of how to resolve the issue. 

[Muddi]

Hey Pmsvrdlin,

Welcome to the Google Nest Community Forum.

I understand how it feels when you're having issues playing music on your Google Nest Hub. Let's dig deeper into this. A few questions: when did the issue start? How often does it happen? How far is your Nest Hub from the router? Are you using a dual-band router? Do you have a WiFi extender or repeater? Is it happening to other music services like YouTube Music?

Here are the steps that you can try:

1. Move your Google Nest device within 15-20 ft. away from the router to get enough signal from your network.
2. Reboot your Google Nest device and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.

Let me know how it goes.

Cheers,

Muddi

[Muddi]

Hey Pmsvrdlin,

Checking in to see if the troubleshooting steps shared helped? Let us know by updating this thread, and the community will be happy to help.

Cheers,

Muddi

[Princesss]

Hey Pmsvrdlin,

Due to inactivity of this post, I'll go ahea and close this thread from further discussion to keep our community tidy.

Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be happy to assist you.

Best,

Princess